Smartlink security

Our services for you

Industrial & integrated security systems for solar farms and Complex environments

About Our Services

We offer clients a choice of technologies that can be tailored to each organisation’s unique security needs and concerns. All security solutions offered by Custom will be provided alongside the highest level of delivery, allowing a smooth implementation as well as high levels of support. 

risk
analysis

concept &
Design

Installation
& Integration

Maintenance &
reports

support
& help

Risk Analysis

Our risk analysis will determine your business’ unique security needs and the appropriate security solutions.

Below are some of the elements that form our security risk assessment:

  • GDPR compliance
  • Existing security processes and designs
  • SWOT Analysis (Strengths, Weaknesses, Opportunities & Threats)
  • Crisis and emergency planning
  • Risk mitigation and reduction
  • Workplace practices
  • Surveying and reviewing all workplace locations

Concept & Design

We have years of experience in designing and creating intelligent security systems.

We work closely with you to identify the security risks and any weaknesses within existing processes. This will include an on-site visit to survey the building and evaluate your current security arrangements.

Installation

Our highly competent team will ensure that your works are delivered on-program and to budget.

Our focus is to also make sure that your installation causes as little disruption as possible to your business and staff. Custom’s in-house project management team will work with you at all stages of the installation to ensure an effective roll out.

Additionally, we support all of our installations with a full maintenance program including scheduled visits every year and prompt 24/7 call-out when required. Special arrangements can be made for clients requiring bespoke or third-party system maintenance agreements.

Maintenance

24-hour Service & Support

Custom’s Service Engineers are always available to help. In the event of site attendance being required, an Engineer’s Report will be generated and e-mailed. This Report will detail the fault, the action taken to resolve it and if any follow-up is required.

Planned Preventative Maintenance (PPM).

PPM Visits are an essential part of System reliability as they help identify failing equipment and allows for pre-emptive measures to be considered.

Third Party Systems

Custom also supports & maintains Security Systems that have been installed by others. To do so, we firstly carry out an in-depth survey to identify the type and age of equipment. We also meet with the System’s users to identify any shortfalls in performance and coverage. A Report is then provided to the customer and an appropriate way forward agreed.

Support

We are always here when you need us.

Custom’s support team are available 24 hours a day, 7 days a week, 365 days a year.
You can be confident that you have the support from a leading team of professionals when you need them most.

Service Level Agreements

We will work in partnership with your business to compile an appropriate Service Level Agreement (SLA) which provides a transparent interface between our organisations.